FAQs are essential for helping site visitors find quick answers to common questions about your business, improving navigation, and enhancing user experience. They also reduce the workload on customer support by addressing frequent inquiries.

An FAQ section serves to quickly answer common questions about your business, such as "Where do you ship to?", "What are your opening hours?", or "How can I book a service?". It helps in providing immediate information to users, enhancing their experience.

FAQs can be added to any page on your site or to your Wix mobile app, providing access to members on the go.

To add a new FAQ, follow these steps: 1. Manage FAQs from your site dashboard or in the Editor. 2. Add a new question & answer. 3. Assign your FAQ to a category. 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app, go to the 'Site & App' tab in your Owner's app and customize it.

Yes. To add media, follow these steps: 1. Manage FAQs from your site dashboard or in the Editor. 2. Create a new FAQ or edit an existing one. 3. From the answer text box, click on the video, image, or GIF icon. 4. Add media from your library and save.